return & shipping policy (old)
return policy
we offer free returns on all orders.
all regular priced merchandise must be shipped within 7 days of the delivery date for a full refund or shipped within 14 days for store credit. original shipping fees, applicable taxes, and Route protection fees will not be refunded. returns can take up to 2 weeks to process, we appreciate your patience and understanding.
to obtain a refund or store credit:
- all garments must be in their original condition with tags attached, and have no sign of wear, wash or damage (including but not limited to: scents/perfume, deodorant, stains, makeup etc.)
- Laterdays reserves the right to deny a return that does not meet the return/exchange criteria as stated above.
- only authorized returns will be processed. items sent without approval will be refused and it will be the customer's responsibility to arrange the collection of the garment(s).
- Laterdays does not price match during sale periods.
- if possible, please reuse the original packaging to reduce waste!
all regular priced merchandise must be shipped within 7 days of the delivery date for a full refund or shipped within 14 days for store credit. original shipping fees, applicable taxes, and Route protection fees will not be refunded. returns can take up to 2 weeks to process, we appreciate your patience and understanding.
to obtain a refund or store credit:
- all garments must be in their original condition with tags attached, and have no sign of wear, wash or damage (including but not limited to: scents/perfume, deodorant, stains, makeup etc.)
- Laterdays reserves the right to deny a return that does not meet the return/exchange criteria as stated above.
- only authorized returns will be processed. items sent without approval will be refused and it will be the customer's responsibility to arrange the collection of the garment(s).
- Laterdays does not price match during sale periods.
- if possible, please reuse the original packaging to reduce waste!
starting your return
please reach out to hello@shoplaterdays.com to start your return.
canceling or changing your order
we try our best to get orders out as quickly as possible. we will not be able to make any changes to an order once it has shipped. in the event of an address change while an order is being processed, please reach out to our customer service team via hello@shoplaterdays.com, and we will do our best to assist you.
lost package
Route package protection is automatically added to your order at checkout which protects you against theft, loss and damage during shipping. please submit your claim to hello@shoplaterdays.com
if you opt-out of Route package protection and cannot locate your package, please file a missing parcel claim with your shipping carrier or local authorities for verification purposes before reaching out to our customer service team at hello@shoplaterdays.com. Laterdays is not responsible for lost, stolen, or damaged packages. we will do our best to help you locate your package.
if you opt-out of Route package protection and cannot locate your package, please file a missing parcel claim with your shipping carrier or local authorities for verification purposes before reaching out to our customer service team at hello@shoplaterdays.com. Laterdays is not responsible for lost, stolen, or damaged packages. we will do our best to help you locate your package.
customs and duties
Canadian orders will not incur customs fees or duties.
US customers will not be charged duties on orders up to $800 USD. Laterdays is not responsible for fees incurred due to an order exceeding $800 USD
US customers will not be charged duties on orders up to $800 USD. Laterdays is not responsible for fees incurred due to an order exceeding $800 USD
shipping
we offer free shipping on all orders.
orders are normally processed within 2-3 business days, and take between 2-12 business days to be delivered* this is subject to delays during periods of high volumes.
* delivery timeframes are estimates provided by the shipping carriers and cannot be guaranteed by Laterdays. all US orders are subject to customs delays.
orders are normally processed within 2-3 business days, and take between 2-12 business days to be delivered* this is subject to delays during periods of high volumes.
* delivery timeframes are estimates provided by the shipping carriers and cannot be guaranteed by Laterdays. all US orders are subject to customs delays.